Privacy Policy

499brt's Privacy Policy
Our commitment to protecting your data

When you use 499brt, certain information naturally comes to us. This page openly explains how we collect that data, where we store it, and how we keep it secure.

Last Updated: January 2026
Language: Bengali
Reading time: approx. 7 minutes
SSL encryption protection

All your data is protected with 256-bit SSL encryption. No third party can access or intercept your information in any way.

Your Data Is Never Sold

499brt never sells your personal data to third parties. Your privacy is our top priority.

KYC verification is confidential

Documents submitted for identity verification are used solely for security purposes and for no other reason.

Secure Data Storage

Our servers comply with international data protection standards. Regular security audits keep our database protected.

Right to Erasure

You can request deletion of your stored data at any time. We will process the request within the designated timeframe.

24/7 Support Team

Our Bangla-speaking support team is available 24/7 to help with any privacy-related questions.

1. Introduction

Welcome to the 499brt platform. The 499brt Privacy Policy is a transparent agreement between us and you — its core purpose is to clearly explain how we collect and use your data.

When you use the 499brt website or app — whether you're creating an account, placing bets, or using any of our services — some of your information naturally comes to us. This 499brt Privacy Policy document details where we store that data, how long we keep it, and how we keep it secure.

If you have any questions after reading this page, please reach out to our support team directly. We're always ready to help.

By using the 499brt platform, you fully consent to this Privacy Policy. If you do not agree with the policy, please refrain from using the platform.

2. Information We Collect

499brt collects two types of data — information you provide directly and information collected automatically while you use the platform.

Type of Data Example Reason for Collection
Identity-Related Name, date of birth, national ID number For KYC verification and age confirmation
Contact Information Email address, mobile number Account verification and support services
Financial information BKash/Nagad number, bank account details Deposit & Withdrawal Processing
Device Information IP address, browser type, OS Security Monitoring & Fraud Prevention
Usage Data Login time, betting history, pages visited Service improvement & personalization
Location data Approximate geographic location (derived from IP) To ensure compliance with local regulations

We only collect information that is genuinely necessary to provide our services. Collecting unnecessary data goes against 499brt's policy.

3. How We Use Your Information

499brt uses the data it collects for the purposes listed below. Each use has a specific and legitimate reason behind it:

  • To facilitate account creation, verification, and management.
  • To operate betting, casino, and other gaming services.
  • To process deposits, withdrawals, and financial transactions.
  • To detect and prevent fraudulent activity.
  • To comply with Anti-Money Laundering (AML) regulations.
  • To provide customer service and support.
  • To send relevant promotions and offers (with your consent only).
  • To improve platform performance and the overall user experience.

499brt will never send you marketing emails or SMS without your consent. You can opt out of marketing communications at any time.

4. Who We Share Your Information With

499brt never sells your personal information. However, data may be shared with trusted third parties in certain specific circumstances:

  • Payment Providers: Solely to process transactions with bKash, Nagad, Rocket, and our banking partners.
  • Game providers: With trusted game software providers for the operation of Live Casino and slots.
  • Legal authorities: Upon a valid court order or lawful request from a government authority.
  • Fraud Prevention Services: Partnered with specialist agencies to ensure cybersecurity.

Any third parties we share data with are contractually bound to uphold the same privacy standards as 499brt and may not use the data for any purpose beyond what is agreed.

Your financial information, identity document copies, or other sensitive records are never shared with any advertiser or marketing company.

5. Cookie Policy

499brt uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the platform.

  • Essential Cookies: These cookies are essential for maintaining your login session and ensuring platform security.
  • Performance Cookies: To analyze page load times and user behavior.
  • Functional Cookies: To remember your preferred language and settings.
  • Analytics cookies: To understand usage patterns and improve the platform.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of some services.

6. Data Security Measures

499brt follows the highest industry standards to protect your data. Our security framework operates across multiple layers, so that even if one layer fails, your information remains safe.

  • TLS 1.3 encryption is used for all data transmissions.
  • AES-256 encryption is applied at the database level.
  • Two-factor authentication (2FA) is available to protect your account.
  • Regular penetration testing is conducted by independent third parties.
  • An immediate alert is sent whenever a suspicious login is detected.
  • Server data is backed up daily.

While our security is robust, keeping your password safe is your responsibility. Never share your login credentials with anyone — including 499brt support staff.

7. Data Retention Period

499brt does not store your data indefinitely. A specific retention period is defined for each category of information:

  • Account information: For the duration of account activity and 5 years after closure (as required by legal obligations).
  • Financial transaction records: A minimum of 7 years (as required by AML regulations).
  • KYC documents: Up to 5 years after account closure.
  • Session & log data: Generally up to 90 days.
  • Marketing Preferences: Until you change it.

Once the retention period expires, data is securely deleted or anonymized in a way that makes it impossible to link back to any individual.

8. Your Rights

You have several important rights under the 499brt Privacy Policy. To exercise any of these rights, please contact our support team:

Right to Access

You can request to view the information we hold about you. We will respond within 30 days.

Right to Rectification

You may request corrections to any inaccurate or incomplete information. Keeping your data accurate is in our interest too.

Right to Erasure

You may request deletion of your data where there is no legal obligation to retain it.

Right to Restrict Processing

You may request that processing of your data be restricted in certain circumstances.

Right to Data Portability

You can receive your data in a structured format, ready for use elsewhere if needed.

Right to object

You may object to the use of your data for marketing or other specific purposes.

9. Children's Privacy

499brt is strictly for users aged 18 and above. We do not knowingly collect any information from minors. Age verification is mandatory at the time of registration.

If we become aware that a minor has created an account, that account will be closed immediately and all associated data will be deleted.

Notice to parents: If your child has accidentally registered on 499brt, please contact our support team immediately. We will act promptly.

10. Changes to the Privacy Policy

499brt may update this Privacy Policy at any time as needed. When changes are made, the "Last Updated" date at the top of the page will be revised, and registered users will be notified by email for any significant updates.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

If you object to a significant policy change, you may request account closure. You will be notified before any changes take effect.

11. Contact Us

Contact us for any questions, complaints, or requests to exercise your rights regarding our Privacy Policy. Our Data Protection team will get back to you promptly.

  • Email: [email protected]
  • Live Chat: Chat with us directly from any page on the platform.
  • Support hours: 24/7, with assistance available in Bengali.
  • Response time: typically within 3 business days.

For more information, visit our FAQ Page View or Responsible Gaming Visit the page.

Start Gaming Safely

Your data is safe — join 499brt today

Trust 499brt's strict privacy policy and robust security measures. Register today for a safe, transparent, and enjoyable gaming experience.

General FAQ

Here are answers to the most frequently asked questions about our Privacy Policy.

No, 499brt never sells your personal data to third parties. Data is shared only with essential service partners on a limited basis, and strictly under binding agreements.

Yes, you can contact our support team at any time to request information about the data we hold on you. We will respond within 30 days.

Financial transaction records and KYC documents must be retained for a specified period due to legal obligations. However, all data is securely deleted once that period expires.

Marketing communications are sent only with your consent. You can opt out at any time by clicking the unsubscribe link in any email or by contacting our support team.

Yes, your payment information is protected with AES-256 encryption. We do not store full card or account numbers — only the details necessary to complete a transaction.

For significant changes, you will be notified via your registered email and through an on-platform notification. You can always check the "Last Updated" date at the top of this page to see whether the policy has changed.
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